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Today's SpecialUPSC

24 December | National Consumers Day(India) | Purpose of consumers day


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National Consumers Day(India)
Merry Christmas Students. Wish you all the best for all your exams in your future. Let's Continue to our series of Today's Special.
Let's start. Today is December,24.
In India 24  December is observed as National Consumer Day.
This topic will help you in every UPSC CSE Exam.

National Consumers Day is being celebrated on 24th December every year since 1986. This day celebrated to aware consumers of their rights and responsibilities. National Consumers Day is celebrated on the 24th of December because on this day in 1986, the Consumer Protection Act was passed. Some changes were also made in this Act in the year 1991 and 1993. In December 2002 a comprehensive Amendment was made and implemented on 15 March 2003

(Note: 15th of March is Celebrated As the WORLD CONSUMER DAY) to make Consumer Protection Act more functional. The Act is intended to provide effective safeguards against bad goods/services and unfair trade practice.

Let me tell you, 24 December has been declared as National Consumer Day by the Government of India, the President of India accepted the Act of the Consumer Protection Act 1986 on the same day 24th December.

What are the Rights of the Consumers?

There are six primary rights Indian Consumers have. They are as follows. 
  1. Right to Saftey 
  2. Right to Information
  3. Right to Choose
  4. Right to Heard 
  5. Right to Redressal
  6. Right to Education 

1. Right to Safety

Right to Safety means the right of the consumers to protect himself against the marketing of goods and services which are dangerous to life and property. It is generally related to the medicinal, pharmaceuticals and food processing sectors like food factories and all the consumable products. The right is also relevant to the sectors that have an impact on health including automobiles, housing, domestic appliances and travel sectors indirectly.

2. Right to Information

Right to Information or Right to be Informed means the right of a consumer to be about the amount, quality, usefulness, purity, amount and price of the goods. This right was defined in The Consumer Protection Act, 1986. This right was defined to protect consumers against illegal trade practices.

3. Right to Choose

This is the third and an important right to the consumers. The Right to Choose is also referred to as the right to be ensured, wherever possible, access to a species of goods at competitive prices. Due to this act consumer can even bargain on the Maximum Retail Price(MRP), that means consumer can for a discount. As usual, everyone asks for a discount. We can bargain on MRP, as it's not fixed by the government.

4. Right to Heard

This act 'Right to Heard' defines the right to be heard and to be ensured that consumers. The right helps consumers to raise their voice against any goods, products or services without any fear.

5. Right to Redressal

The meaning of this term 'Right to Redressal' is the right to pursue redressal against unfair trade practices or wicked exploitation of consumers. From help with the Consumer Protection Act, consumer courts were started to redressal against the unfair read practices and exploitation. These courts are on stages first one is District Consumer Disputes Redressal Forums at the district level, State Consumer Disputes Redressal Forums at the State level and finally the top, National Consumer Disputes Redressal Forums at the National level.

6. Right to Consumer Education

The final but the important right. This right ensures the information programme and activities to help the consumers in the country to assist them with the best decision.



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(Important to Note: In year 2018, 20 December, Lok Sabha passed the Consumer Protection Bill 2018 to amend the Act. The bill consists of strict punishments demands, jail terms and misleading advertisements and heavy fines for adulteration in food. )

Know your Rights. Use your Rights. Respect your rights. Share it. So that people will be more careful about the implementation of rights.

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